Customer Satisfaction Questionnaire In order to improve the quality of the products we offer , please take some time to answer the following questions. Use the following rating scale, depending on your level of satisfaction: 1. Not at all satisfied 2. A little satisfied 3. Satisfied 4. Quite satisfied 5. Very satisfied
How satisfied
are you with:
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Your collaboration with the R&D department? Did it meet marketing expectations? * | |
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Samples and technical documents sent to you? * | |
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How do you evaluate the quality of our products in terms of aroma, taste and technological characteristics? Did it meet your needs? * | |
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The prices of our products? * | |
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Your collaboration with the sales department? * | |
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Your communication with the order department and the ease of placing an order? * | |
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The technical support that we provide to you for the use of our products in your production? * | |
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Dealing with / solving any problems? * | |
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The flexibility of the company in terms of meeting your requirements and needs? * | |
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The overall effort to meet requirements? * | |
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What more would you like from us? | | | | | | | |
Date * | | | | | | | |
Company * | | | | | | | |
Name: * | | | | | | | |
What is your position in the company? * | | | | | | | |
E-mail: * | | | | | | | |
Word Verification: | | | | | | | |
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Thank you for
your time.
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