Customer Satisfaction Questionnaire

 

In order to improve the quality of the products we offer , please take some time to answer the following questions. Use the following rating scale, depending on your level of satisfaction:

1. Not at all satisfied

2. A little satisfied

3. Satisfied

4. Quite satisfied

5. Very satisfied


How satisfied are you with:

Your collaboration with the R&D department? Did it meet marketing expectations? *
Samples and technical documents sent to you? *
How do you evaluate the quality of our products in terms of aroma, taste and technological characteristics? Did it meet your needs? *
The prices of our products? *
Your collaboration with the sales department? *
Your communication with the order department and the ease of placing an order? *
The technical support that we provide to you for the use of our products in your production? *
Dealing with / solving any problems? *
The flexibility of the company in terms of meeting your requirements and needs? *
The overall effort to meet requirements? *
What more would you like from us?
Date *
Company *
Name: *
What is your position in the company? *
E-mail: *
Word Verification:

Thank you for your time.